Eligibility

Refunds are applicable only in the following cases:

• Damaged plants received
• Incorrect product delivered
• Order cancelled before shipment
• Product unavailable after payment

Non-Refundable Cases

Refunds will not be provided for:

• Change of mind after delivery
• Improper plant care after delivery
• Natural variation in plant size, color, or appearance
• Incorrect delivery address provided by the customer

Refund Processing

Once approved, refunds will be initiated within 5–7 business days.

The amount will be credited through the original payment method.